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Frequently Asked Questions and Updates

What are NARM reciprocal benefits?

NARM reciprocal benefits include* free/members admission price, discounts in the shop, and discounts on ticketed events at all NARM member organizations!  Please note that ‘Family’ benefits are specific to each institution (e.g. If you visit an institution that has ‘Family’ benefits defined as two adults and two children then those are the ‘Family’ benefits you will receive when you visit with a ‘Family’ membership).

Be sure to contact the institutions you plan to visit in advance to find out about your specific reciprocal benefits to avoid any confusion.

*If there is a notation by the institution name (e.g. **), some restrictions may apply.

How does an individual or family join?

The NARM Association does not have individual memberships. To receive NARM benefits as an individual, or as family, you need to join a participating NARM institution at the NARM level.

Click here to find a NARM member institution in your area. If there is no “Join Now” button on the institution’s profile, you should visit their website, call or drop by to learn about their NARM level memberships to join.

Once you join a participating NARM institution at a NARM level, you will receive membership cards directly from the institution validated with the NARM identification and you will be ready to explore our vast network!

Please note that ‘Family’ benefits are specific to each institution (e.g. If you visit an institution that has ‘Family’ benefits defined as two adults and two children then those are the ‘Family’ benefits you will receive when you visit with a ‘Family’ membership).

If you have any specific membership level questions, please contact the NARM member institution directly to find out more.

How do I give a NARM gift membership?

A NARM-level membership makes a wonderful gift!

However, the NARM Association does not have individual memberships. To give NARM benefits as an individual gift, or as family gift, you need to join a participating NARM institution at the NARM level for them. Click here to find a NARM member institution in their area. If there is no “Join Now” button on the institution’s profile, you should visit the institution’s website, call or drop by to learn about their NARM level memberships to join.

Be sure to indicate that it is a gift membership.

Once they are members of a participating NARM institution at a NARM level, they will receive membership cards directly from the institution validated with the NARM identification and will be ready to explore our vast network!

If you have any specific membership level questions, please contact the NARM member institution directly to find out more.

I have not received my membership card yet or lost my membership card. How do I get a replacement?

You need a valid membership card from a NARM member organization in order to receive NARM reciprocal benefits.

If you recently joined and have not yet received your membership cards, or are traveling, request an email from your home institution listing your name, membership benefits, and expiration date with a contact number for verification that you can show on your phone or print and carry with you.

If you have lost your membership cards, you should contact your home institution for replacement membership cards.

How many people receive NARM benefits and how long does a membership last?

Membership benefits typically include two people per household, unless it is a “Family” membership, and lasts for 12 months but each institution sets its own membership levels and policies.  If you need more information about specific membership levels and policies you need to contact the institution you plan to join with your questions.

Do guests receive NARM benefits?

NARM reciprocal benefits are for members of a certain level at each participating institution. Guests are not included at other institutions unless they can present a membership card validated with the NARM identification.

How do I use my NARM benefits when reserving tickets online?

Each NARM member institution operates its own ticketing system.  Some ticketing systems will allow for a NARM qualified visitor to indicate if they receive NARM benefits when purchasing tickets online and require proof of membership when you visit.  Other systems require the full-price purchase online and will refund the ticket price when you visit and show your NARM credentials.

We recommend calling the institution you plan to visit prior to ordering tickets for more details on how to receive your NARM reciprocal benefits through their ticketing sytsem.

How do I find a NARM member institution?

You can find a NARM institution on our member map by searching for its name, city, state, or ZIP Code. You can enter a radius if you need to search a certain area, or even search by category.

You can also view and print a list of NARM member organizations, but please note that this list is only updated every three months and so may not reflect the most recent changes.  You can find this list in the “Quicklinks” section at the bottom of any page on the NARM website.

Where can I find a list of participating NARM institutions? How can I get a NARM list in a larger font?

You can view and print a list of NARM member organizations, but please note that this list is only updated every three months and so may not reflect the most recent changes.  You can find this list in the “Quicklinks” section at the bottom of any page on the NARM website.

In order to get the NARM list in a larger font you can open the pdf, copy out the contents of the pdf, then paste it into a Google Doc or Microsoft Word document and create the font that works best for you.

To find the most up-to-date list of NARM members you should view the member map where you can search by location, category or both.

I searched the NARM institutions map and found an institution with asterisks beside its name. What does that mean?

  • One asterisk indicates that NARM privileges may be restricted for concerts/lectures/special exhibitions and ticketed events.
  • Two asterisks indicate that NARM privileges do not extend to other institutions members within a 15-mile radius.
  • Three asterisks indicate that NARM privileges do not extend other institutions members within a 15-mile radius and may be restricted for concerts/lectures/special exhibitions and ticketed events.

What does “**NARM privileges do not extend to members with a different home institution within a 15 mile radius.” mean?

The 15-mile restriction applies to any institution which is within 15 miles of the institution with the restriction.

To determine if the restriction applies to you ask: Are you a member of an institution within 15 miles of the institution with the restriction?  If the answer is “yes” then your NARM benefits will be restricted.  If the answer is “no” then the restrictions do not apply and you should receive reciprocal membership benefits if you present a valid membership card from your home institution with the NARM identification.

Additional Questions?

If you still have questions about how it all works, we’re here to help!