Frequently Asked Questions and Updates

** COVID-19 Updates **

In an effort to stop the spread of COVID-19, many member institutions have new restrictions and timed ticketing. Please be sure to check the website of any institution prior to visiting them to find out what special restrictions they may have in place.

You can also take advantage of your NARM benefits and visit our amazing institutions virtually! Explore a manor house, tour recent exhibitions online, find fun learning activities, craft projects, and more in our Daily Features posts. Even while you stay home, we hope you will stay engaged, and stay well.

What are NARM reciprocal benefits?

NARM reciprocal benefits include* free/members admission price, discounts in the shop, and discounts on ticketed events at all NARM member organizations!  Please note that ‘Family’ benefits are specific to each institution (e.g. If you visit an institution that has ‘Family’ benefits defined as two adults and two children then those are the ‘Family’ benefits you will receive when you visit with a ‘Family’ membership).

Be sure to contact the institutions you plan to visit in advance if you have questions about your specific reciprocal benefits.

*If there is a notation by the institution name (e.g. **), some restrictions may apply.

How does an individual or family join?

To receive NARM benefits as an individual or family, find your favorite NARM member institution. Visit their website, call or drop by to learn about their NARM level memberships.

Please note that ‘Family’ benefits are specific to each institution (e.g. If you visit an institution that has ‘Family’ benefits defined as two adults and two children then those are the ‘Family’ benefits you will receive when you visit with a ‘Family’ membership).

Once you join a participating NARM institution at a NARM level, you will receive membership cards directly from them validated with the NARM identification and you are ready to explore our vast network!

How many people receive NARM benefits and how long does a membership last?

Membership benefits typically include two people per household, unless it is a “Family” membership, and lasts for 12 months but each institution sets its own membership levels and policies.  If you need more information about specific membership levels and policies you need to contact the institution you plan to join with your questions.

Do guests receive NARM benefits?

NARM reciprocal benefits are for members of a certain level at each participating institution. Guests are not included at other institutions unless they can present a membership card validated with the NARM identification.

How do I find a NARM member institution?

You can find a NARM institution on our member map by searching for its name, city, state, or ZIP Code. You can enter a radius if you need to search a certain area, or even search by category.

Where can I find the most updated list of participating NARM institutions?

There are two ways to see the list of NARM member institutions.  First, you can view the member map.  You may also download and print a list of all NARM member institutions.

How do I use my NARM benefits when reserving tickets online?

Each NARM member institution operates its own ticketing system.  Some ticketing systems will allow for a NARM qualified visitor to indicate if they receive NARM benefits when purchasing tickets online and require proof of membership when you visit.  Other systems require the full-price purchase online and will refund the ticket price when you visit and show your NARM credentials.

We recommend calling the institution you plan to visit prior to ordering tickets for more details on how to receive your NARM reciprocal benefits through their ticketing sytsem.

I have not received my membership card yet or lost my membership card. How do I get a replacement?

You should contact your home institution for your membership cards. You can locate their website and phone number by searching the name of the institution on the member map.

I searched the NARM institutions map and found an institution with asterisks beside its name. What does that mean?

  • One asterisk indicates that NARM privileges may be restricted for concerts/lectures/special exhibitions and ticketed events.
  • Two asterisks indicate that NARM privileges do not extend to other institutions members within a 15-mile radius.
  • Three asterisks indicate that NARM privileges do not extend other institutions members within a 15-mile radius and may be restricted for concerts/lectures/special exhibitions and ticketed events.

What does “**NARM privileges do not extend to members with a different home institution within a 15 mile radius.” mean?

The 15-mile restriction applies to any institution which is within 15 miles of the institution with the restriction.

To determine if the restriction applies to you ask: Are you a member of an institution within 15 miles of the institution with the restriction?  If the answer is “yes” then your NARM benefits will be restricted.  If the answer is “no” then the restrictions do not apply and you should receive reciprocal membership benefits if you present a valid membership card from your home institution with the NARM identification.

Additional Questions?

If you still have questions about how it all works, we’re here to help!